# ============================================================ # TicketSystem – Language File English (en) # # All plugin messages can be customized here. # Color codes: & (e.g. &a = green, &c = red, &e = yellow, &7 = grey) # HEX-Codes: &#RRGGBB (e.g. �AA00 = Green) # Placeholders are written in curly braces: {id}, {player}, ... # # Switch language in config.yml: language: en # # {cmd_X} is automatically replaced based on language, e.g.: # language: de → /ticket erstellen # language: en → /ticket create # language: both → /ticket create (erstellen) # ============================================================ prefix: "ᖳFF[&fTicketᖳFF] &r" # ============================================================ # GENERAL ERRORS & HINTS # ============================================================ general: no-permission: "&cYou don't have permission to do this!" console-only: "&cThis command can only be used by players." invalid-id: "&cInvalid ID!" invalid-player-id: "&cInvalid ticket ID: &e{id}" player-not-found: "&cPlayer not found!" ticket-not-found: "&cTicket not found!" already-claimed: "&cThis ticket has already been claimed!" no-open-tickets: "&aThere are no open tickets right now." cooldown: "&cPlease wait &e{seconds} seconds &cbefore creating a new ticket." separator: "򽸱&m " # ============================================================ # SYSTEM (Export, Import, Migration, Archive, Validation) # ============================================================ system: export-success: "&aExport successful: &e{count} &atickets exported to &e{file}&a." export-fail: "&cExport failed or no tickets found." import-success: "&aImport successful: &e{count} &atickets imported." import-fail: "&cImport failed or no tickets found." migration-success: "&aMigration complete: &e{count} &atickets migrated." migration-fail: "&cNo tickets migrated or an error occurred." archive-success: "&aArchiving complete: &e{count} &atickets archived." archive-fail: "&cNo closed tickets found to archive." file-not-found: "&cFile not found: &e{file}" unknown-mode: "&cUnknown mode! Use: tomysql or tofile" validation-warning: "&c&e{count} &cinvalid tickets were found during loading." # ============================================================ # BACKUP # ============================================================ backup: start: "&eCreating backup..." success: "&aBackup created successfully: &e{file}" fail: "&cBackup failed. Check the console." db-create-error: "&cFailed to create the ticket!" # ============================================================ # TICKET ACTIONS # ============================================================ ticket: created: "&aTicket &e#{id} &ahas been created successfully!" created-category: "&aTicket &e#{id} &acreated! &7Category: {category}" claimed: "&aYou have claimed ticket &e#{id} &afrom &e{player}&a." claimed-notify: "&aYour ticket &e#{id} &ahas been claimed by &e{claimer}&a." closed: "&aTicket &e#{id} &ahas been closed." closed-notify: "&aYour ticket &e#{id} &ahas been closed." forwarded: "&aTicket &e#{id} &ahas been forwarded to &e{player}&a." forwarded-notify: "&eYou have received a forwarded ticket from &6{player}&e. &7(ID: {id})" forwarded-creator: "&eYour ticket &6#{id} &ehas been forwarded to &b{supporter}&e." new-notify: "&e{player} &acreated a new ticket: &7{message} &7(ID: &e{id}&7)" close-comment-label: "&7Support comment: &f{comment}" close-comment-short: "&7Comment: &f{comment}" pending-closed: "&e[Ticket #{id}] &7Your ticket has been closed.{comment}{rating}" pending-closed-comment: " &7Comment: &f{comment}" pending-closed-rating: " &7Rating: &e{cmd_rate} {id} good/bad" # ============================================================ # NOTIFICATIONS (Team / GUI hint) # ============================================================ notify: gui-hint: "&7» Click here &7to open the overview." team-category: " §7[§r{category}§7]" team-priority: " §7Priority: §r{priority}" team-server: " §7Server: §b{server}" # ============================================================ # TICKET CREATE # ============================================================ create: usage: "&cUsage: {cmd_create} [category] [priority] " categories-hint: "&7Categories: &ebug&7, &equestion&7, &ecomplaint&7, &eother&7, &egeneral" priorities-hint: "&7Priorities: &alow&7, &enormal&7, &6high&7, &curgent" max-tickets: "&cYou already have &e{max} &copen ticket(s). Please wait until your ticket is processed." no-description: "&cPlease provide a description for your ticket." too-long: "&cYour description is too long! Maximum {max} characters." blacklist-blocked: "&cYou have been banned from the ticket system and cannot create tickets." category-invalid: "&cUnknown category: &e{input}&c. Available categories: &e{categories}" # ============================================================ # CLAIM / CLOSE / FORWARD # ============================================================ claim: usage: "&cUsage: {cmd_claim} " close: usage: "&cUsage: {cmd_close} [comment]" forward: usage: "&cUsage: {cmd_forward} " bungee-offline: "&7[BungeeCord] Player &e{player} &7is not online on this server." local-not-found: "&cPlayer not found!" # ============================================================ # COMMENTS # ============================================================ comment: saved: "&aYour comment on ticket &e#{id} &ahas been saved." usage: "&cUsage: {cmd_comment} " too-long: "&cMessage too long! Maximum 500 characters." no-permission: "&cYou can only comment on your own tickets." error: "&cFailed to save the comment." notify-online: "&e[Ticket #{id}] &f{author} &7commented: &f{message}" notify-offline: "&e[Ticket #{id}] &f{author} &7commented while you were offline: &f{message}" claimer-offline: "&e[Ticket #{id}] &f{author} &7commented on your claimed ticket (offline): &f{message}" # ============================================================ # RATINGS # ============================================================ rating: saved-good: "&aThank you for your rating! &a👍 Positive" saved-bad: "&aThank you for your rating! &c👎 Negative" already-rated: "&cYou have already rated this ticket." not-yours: "&cYou can only rate your own tickets." disabled: "&cRatings are currently disabled." not-closeable: "&cRating could not be saved. Is the ticket still open?" usage: "&cUsage: {cmd_rate} " invalid: "&cInvalid rating! Use &egood &cor &ebad&c." prompt-header: "򽸱&m " prompt-title: "&6How satisfied are you with the support?" prompt-good: "&a👍 Rate Good" prompt-bad: "&c👎 Rate Bad" prompt-footer: "򽸱&m " # ============================================================ # SET PRIORITY # ============================================================ setpriority: usage: "&cUsage: {cmd_setpriority} " disabled: "&cThe priority system is disabled." invalid: "&cInvalid priority! Valid: &alow&7, &enormal&7, &6high&7, &curgent" success: "&aPriority of ticket &e#{id} &ahas been set to {priority}&a." not-found: "&cTicket &e#{id} &cwas not found." no-player-permission: "&cOnly admins and supporters are allowed to set priority." # ============================================================ # PRIORITY LABELS (Low, Normal, High, Urgent) # ============================================================ priorities: low: "Low" normal: "Normal" high: "High" urgent: "Urgent" # ============================================================ # BLACKLIST # ============================================================ blacklist: added: "&a{player} &ahas been added to the ticket blacklist. &7Reason: &e{reason}" removed: "&a{player} &ahas been removed from the blacklist." already: "&cPlayer is already on the blacklist." not-found: "&cPlayer was not on the blacklist." usage: "&cUsage: {cmd_blacklist} [player] [reason]" usage-add: "&cUsage: {cmd_blacklist} add [reason]" usage-remove: "&cUsage: {cmd_blacklist} remove " list-header: "&6Ticket Blacklist &7({count} entries)" list-empty: "&7No banned players." list-entry: "&e{player} &7– &f{reason} &7(banned by &e{by}&7)" # ============================================================ # STATISTICS # ============================================================ stats: header: "&6Ticket Statistics" total: "&eTotal: &a{count}" open: "&eOpen: &a{count}" closed: "&eClosed: &a{count} &7(historical)" forwarded: "&eForwarded: &a{count}" ratings-header: "&6Support Ratings &7(total, historical)" ratings-summary: "&a👍 Positive: &f{up} &c👎 Negative: &f{down}" ratings-percent: "&7Satisfaction: &e{percent}%" staff-header: "&6Ratings by Support Staff:" staff-table-header: "&7 Name 👍 👎 Tickets Satisfied" staff-entry: "&e {name} &a{up} &c{down} &7{total} &e{percent}" servers-header: "&6Tickets by Server:" server-entry: "&b {server}: &a{count}" top-header: "&6Top-5 Ticket Creators &7(historical, persistent)" top-empty: "&7No data available yet." top-entry: " {medal} &f{name} &e{count} &7{label}" top-ticket-label: "Ticket" top-tickets-label: "Tickets" cache-info: "&7Cache: &e{count} &7cached ticket(s)" # ============================================================ # TOP CREATORS # ============================================================ top: header: "&6&lTop-5 Ticket Creators" empty: "&7No data available yet." entry: "{medal} &f{name} &e{count} &7{label}" footer: "&7(Counters persist even after tickets are deleted)" # ============================================================ # RELOAD # ============================================================ reload: success: "&aConfiguration reloaded. &7(Categories, FAQs, cache cleared)" bungee-info: "&8[BungeeCord] &7Server: &b{server}" # ============================================================ # MIGRATE / EXPORT / IMPORT # ============================================================ migrate: usage: "&cUsage: {cmd_migrate} " export: usage: "&cUsage: {cmd_export} " import: usage: "&cUsage: {cmd_import} " # ============================================================ # FAQ SYSTEM # ============================================================ faq: usage-add: "&cUsage: {cmd_faq} add | " usage-add-example: "&7Example: &e{cmd_faq} add How do I create a ticket? | Use {cmd_create}." usage-edit: "&cUsage: {cmd_faq} edit | " usage-delete: "&cUsage: {cmd_faq} delete " separator-missing: "&cSeparate question and answer with &e|&c, e.g.:" separator-example: "&e{cmd_faq} add How do I create a ticket? | Use {cmd_create}." separator-short: "&cSeparate question and answer with &e|&c." invalid-id: "&cInvalid FAQ ID: &e{id}" created: "&aFAQ &e#{id} &ahas been created successfully!" created-question: "&7Question: &e{question}" created-answer: "&7Answer: &f{answer}" created-category-info: "&7Category: {category}" updated: "&aFAQ &e#{id} &ahas been updated successfully!" deleted: "&aFAQ &e#{id} &ahas been deleted." not-found: "&cFAQ &e#{id} &cwas not found." reloaded: "&aFAQs reloaded. ({count} entries)" migrate-no-mysql: "&cFAQ migration only possible when use-mysql: true is active." migrate-start: "&eFAQ migration started... (faqs.yml → MySQL)" migrate-success: "&aFAQ migration complete! &7{cats} category/categories and {entries} entry/entries imported." migrate-fail: "&cFAQ migration failed. Check the console for details." migrate-tofile-start: "&eFAQ export started... (MySQL → faqs.yml)" migrate-tofile-success: "&aFAQ export complete! &7{cats} category/categories and {entries} entry/entries saved to faqs.yml." list-header: "&6Frequently Asked Questions (FAQ) &7— {count} entries" list-empty: "&7No FAQs available yet." list-entry: "&e#{id} &f{question}" list-answer: " &7→ &f{answer}" list-admin-hint: "&7Commands: &e{cmd_faq} add &8| &e{cmd_faq} edit &8| &e{cmd_faq} delete " unknown-sub: "&cUnknown FAQ subcommand." hint-open: "&7Use &e{cmd_faq} &7to open the GUI." disabled: "&cThe FAQ system is disabled on this server." admin-commands: "&7Admin commands: &e{cmd_faq} add | edit | delete | reload | list | migrate" # ============================================================ # FAQ CATEGORY COMMAND (/ticket category) # ============================================================ faqcat: usage: "&cUsage: /ticket category " usage-add: "&cUsage: /ticket category add [&Color] [Description]" usage-delete: "&cUsage: /ticket category delete " created: "&aFAQ category &e{name} &acreated! &7(Key: &e{key}&7)" deleted: "&aFAQ category &e{key} &ahas been deleted. &7FAQs are now uncategorized." not-found: "&cFAQ category &e{key} &cwas not found." already-exists: "&cA FAQ category with key &e{name} &calready exists." list-header: "&6FAQ Categories &7({count} entries)" list-empty: "&7No FAQ categories yet." list-entry: "&e{key} &8→ &r{name} &8| &7{count} FAQ(s) &8| &7{desc}" # ============================================================ # HELP MENU (/ticket without arguments) # ============================================================ help: header: "�FFFF&lTicketSystem &7– Commands" create: "&e{cmd_create} [category] &7– Create a new ticket" list: "&e{cmd_list} &7– View your tickets (GUI)" comment: "&e{cmd_comment} &7– Add a message to a ticket" rate: "&e{cmd_rate} &7– Rate support" claim: "&e{cmd_claim} &7– Claim a ticket" close: "&e{cmd_close} [comment] &7– Close a ticket" forward: "&e{cmd_forward} &7– Forward a ticket" blacklist: "&e{cmd_blacklist} [player] [reason] &7– Manage blacklist" reload: "&e{cmd_reload} &7– Reload configuration" stats: "&e{cmd_stats} &7– Show statistics" bungee-status: "&8[BungeeCord] &7Server: &b{server} &8| Cross-server notifications &aactive" # ============================================================ # GUI TEXTS (TicketGUI) # ============================================================ gui: # ── Chat Messages ─────────────────────────────────────── no-archive-permission: "&cYou don't have permission to view the archive." no-tickets: "&aYou currently have no tickets." filter-label: "&7Filter: {filter}" ticket-removed: "&aYour ticket &e#{id} &ahas been removed from your overview." ticket-remove-error: "&cFailed to remove the ticket." ticket-remove-claimed: "&cYou cannot delete this ticket as it is already being processed by a supporter." teleport-success: "&7You have been teleported to ticket &e#{id}&7." world-not-loaded: "&cThe world of this ticket is not loaded!" teleport-disabled: "&cCross-server teleport is disabled in the config.{hint}" teleport-unknown: "&cTicket server unknown – teleport not possible." bungee-connect: "&7Connecting you to server &b{server} &7for ticket &e#{id}&7..." bungee-connect-fail: "&cServer switch failed. Please connect manually." no-delete-permission: "&cYou don't have permission to permanently delete tickets." only-closed-deletable: "&cOnly closed tickets can be permanently deleted." ticket-deleted: "&aTicket &e#{id} &ahas been permanently deleted." ticket-delete-error: "&cFailed to delete the ticket." already-closed: "&cThis ticket is already closed." close-prompt-header: "&6Close ticket #{id}" close-prompt-hint: "&7Enter a comment (&e- &7for none)." close-prompt-cancel: "&7Cancel with &ccancel" close-cancelled: "&cCancelled." close-comment-echo: "&7Comment: &f{comment}" no-priority-permission: "&cYou don't have permission to change the priority." priority-closed: "&cThe priority of closed tickets cannot be changed." priority-set: "&aPriority set to {priority}&a." priority-error: "&cFailed to change the priority." comments-header: "&6Comments for ticket #{id}" comments-empty: "&7No comments yet." comments-entry: "&e{author} &7({time})&8: &f{message}" # ── Inventory Titles ───────────────────────────────────── item: title-admin: "§8§lTicket Overview" title-archive: "§8§lTicket Archive" title-player: "§8§lMy Tickets" title-detail: "§8§lTicket Details" # ── Lore labels in ticket items ───────────────────── lore-creator: "§7Creator: §e{value}" lore-message: "§7Message: §f{value}" lore-created: "§7Created: §e{value}" lore-server: "§7Server: §b{value}" lore-world: "§7World: §e{value}" lore-position: "§7Position: §e{value}" lore-category: "§7Category: {value}" lore-priority: "§7Priority: {value}" lore-claimed-by: "§7Claimed by: §a{value}" lore-claimed-at: "§7Claimed at: §a{value}" lore-closed-at: "§7Closed at: §c{value}" lore-comment: "§7Comment: §f{value}" lore-rating-none: "§7No rating" lore-rating-good: "§a👍 Positive" lore-rating-bad: "§c👎 Negative" lore-rating-label: "§7Rating: {value}" lore-player-deleted: "§cPlayer deleted this ticket." # ── Admin list item ───────────────────────────────── list-click: "§e§l» CLICK for details" # ── Player list item ──────────────────────────────── player-delete-hint: "§c§l» CLICK to remove" player-delete-desc: "§7Remove this ticket from your overview." player-in-progress: "§e» Ticket is being processed..." player-no-delete: "§7Cannot be deleted anymore." player-rate-hint: "§e» /ticket rate {id} good/bad" player-rated-good: "§7Rated: §a👍" player-rated-bad: "§7Rated: §c👎" player-comment-label: "§7Support comment:" # ── Detail action buttons ─────────────────────────── btn-teleport: "§b§lTeleport" btn-teleport-lore1: "§7Teleports you to the" btn-teleport-lore2: "§7location of this ticket." btn-teleport-bungee1: "§7Teleports you to the ticket location." btn-teleport-same: "§7This server §a(direct)" btn-teleport-other: "§7Target server: §b{server}" btn-teleport-local: "§8Local teleport" btn-teleport-switch: "§8Server switch required" btn-teleport-unknown: "§cServer unknown" btn-teleport-disabled: "§8Teleport disabled" btn-teleport-dis1: "§7In BungeeCord mode" btn-teleport-dis2: "§7teleportation is disabled." btn-teleport-dis3: "§8(bungee-teleport-enabled: false)" btn-teleport-server: "§7Ticket server: §b{server}" btn-teleport-noserver: "§7Server unknown" btn-claim: "§a§lClaim ticket" btn-claim-lore1: "§7Claims this ticket and" btn-claim-lore2: "§7marks it as being processed." btn-claimed: "§8Already claimed" btn-claimed-lore1: "§7This ticket has already" btn-claimed-lore2: "§7been claimed." btn-delete: "§4§lPermanently delete ticket" btn-delete-lore1: "§7Deletes this ticket" btn-delete-lore2: "§7irreversibly from the database." btn-delete-warn: "§c§lWARNING: §cThis cannot be undone!" btn-close: "§c§lClose ticket" btn-close-lore1: "§7Closes the ticket." btn-close-lore2: "§eClick to enter a comment." btn-closed: "§8Already closed" btn-closed-lore1: "§7This ticket is already" btn-closed-lore2: "§7closed." btn-comments: "§e§lShow comments" btn-comments-lore1: "§7Shows all messages/replies" btn-comments-lore2: "§7for this ticket in chat." btn-prio: "§6§lChange priority" btn-prio-current: "§7Current: {value}" btn-prio-click: "§8Click to cycle" btn-back: "§7§lBack" btn-back-lore: "§7Back to ticket overview." # ── Navigation ────────────────────────────────────── nav-prev: "§7§l◄ Previous" nav-prev-lore: "§7Page {page} of {total}" nav-next: "§7§lNext ►" nav-next-lore: "§7Page {page} of {total}" nav-page: "§8Page {page}/{total}" nav-page-lore: "§7Total: {count} tickets on this page" nav-archive: "§7§lClosed Tickets" nav-archive-lore1: "§7Shows all completed" nav-archive-lore2: "§7tickets in the archive." nav-back-overview: "§7§lBack to Overview" nav-back-ov-lore: "§7Shows all open tickets." nav-filter: "§e§lCategory Filter" nav-filter-current: "§7Current: {value}" nav-filter-click: "§8Click to cycle" nav-filter-all: "§7All (no filter)" # ── FAQ GUI Texts ───────────────────────────────────────── faq: title: "�FF00&lFrequently Asked Questions (FAQ)" admin-title: "§8§lManage FAQ" action-title: "§8§lFAQ Actions" add-button: "§a§lAdd new FAQ" add-lore-1: "§7Adds a new FAQ entry." add-lore-2: "§7You will be asked for question and answer." edit-button: "§a§lEdit FAQ" edit-lore-1: "§7Change question and answer" edit-lore-2: "§7of this FAQ entry." delete-button: "§c§lDelete FAQ" delete-lore-1: "§7Deletes this FAQ entry." delete-lore-2: "§c§lWARNING: §cCannot be undone!" delete-error: "§cError: FAQ #{id} could not be deleted." back-button: "§7§lBack" back-lore: "§7Back to FAQ overview." click-detail: "§e» Click for more details in chat" click-edit: "§e» Click to edit / delete" nav-prev: "§7§l◄ Previous" nav-prev-lore: "§7Page {page} of {total}" nav-next: "§7§lNext ►" nav-next-lore: "§7Page {page} of {total}" nav-page: "§8Page {page}/{total}" nav-page-lore: "§7Total: {count} FAQ(s)" chat-create-title: "§6§lCreate new FAQ" chat-question-prompt: "§7Enter the §eQuestion §7(or §ccancel§7):" chat-answer-prompt: "§7Now enter the §eAnswer §7(or §ccancel§7):" chat-edit-title: "§6§lEdit FAQ #{id}" chat-current-question: "§7Current Question: §e{question}" lore-id: "§7FAQ #{id}" lore-separator: "§8§m " lore-category: "§7Category: {category}" question-set: "§7Question set: §e{question}" internal-error: "§cInternal error while editing the FAQ." # ── Category selection screen ──────────────────────── cat-title: "�FF00&lFAQ – Select Category" cat-admin-title: "§8§lFAQ – Manage Category" cat-lore-separator: "§8§m " cat-lore-count: "§7Entries: §e{count}" cat-lore-click: "§e» Click to open" cat-lore-admin-hint: "§8(Admin: Add new FAQ to this category)" cat-lore-shift-hint: "§8Shift+Click to manage" cat-back-button: "§7§l◄ Categories" cat-back-lore: "§7Back to category selection." cat-add-button: "§a§l+ New Category" cat-add-lore-1: "§7Creates a new FAQ category." cat-add-lore-2: "§7Use: /ticket category add " # ── Category action GUI ────────────────────────────── cat-action-title: "§8§lManage Category" cat-edit-button: "§a§lEdit Category" cat-edit-lore-1: "§7Change name, color and" cat-edit-lore-2: "§7description of this category." cat-delete-button: "§c§lDelete Category" cat-delete-lore-1: "§7Deletes this category." cat-delete-lore-2: "§7FAQs will be set to 'No category'." # ── Category chat flow ─────────────────────────────── cat-chat-add-title: "§6§lCreate New Category" cat-chat-edit-title: "§6§lEdit Category: {name}" cat-chat-current-name: "§7Current name: §e{name}" cat-chat-current-color: "§7Current color: {color}" cat-chat-current-desc: "§7Current description: §f{desc}" cat-chat-name-prompt: "§7Enter the §eName §7(or §ccancel§7):" cat-chat-name-set: "§7Name set: §e{name}" cat-chat-color-prompt: "§7Enter the §ecolor code§7, e.g. §a&a§7 or §c&c §7(or §ccancel§7):" cat-chat-color-set: "§7Color set: {colored}" cat-chat-desc-prompt: "§7Enter the §eDescription §7(§8- §7for none, or §ccancel§7):" cat-created: "§aCategory §e{name} §awas created!" cat-updated: "§aCategory §e{name} §awas updated!" cat-deleted: "§aCategory §e{name} §awas deleted." cat-already-exists: "§cA category with key '§e{name}§c' already exists." cat-not-found: "§cCategory '§e{name}§c' was not found." # ── Dynamic titles with category ───────────────────── title-cat: "�FF00&lFAQ – {category}" admin-title-cat: "§8§lFAQ – {category}" title-cat-prefix: "�FF00&lFAQ" admin-title-cat-prefix: "§8§lFAQ" chat-category-hint: "§7Category: {category}" # ============================================================ # JOIN LISTENER # ============================================================ join: open-tickets: "&eThere are still &6{count} &eopen ticket(s)!" open-tickets-hint: "&7» Click here &7for the ticket overview." teleport-world-missing: "&cTeleport target world &e{world} &cnot found!" teleport-success: "&7You have been teleported to the ticket location. &8({coords})" pending-header: "&6Ticket notifications &7(while you were offline):" # ============================================================ # UPDATE CHECKER # ============================================================ update: available-console: "New version available: {new} (current: {current})" available-bar: "====================================================" available-line1: "&6[TicketSystem] &eNEW UPDATE AVAILABLE: v{version}" available-line2: "&6[TicketSystem] &eDownload: https://www.spigotmc.org/resources/132757" # ============================================================ # WEB-PANEL TEXTS (browser user interface) # ============================================================ web: # ── Navigation ──────────────────────────────────────────── nav-dashboard: "Dashboard" nav-tickets: "Tickets" nav-faq: "FAQ" nav-logout: "Sign Out" nav-archive: "Archive" role-admin: "Admin" role-supporter: "Supporter" btn-back: "Back" btn-details: "Details" # ── Error pages ─────────────────────────────────────────── error-403-title: "403 – Access Denied" error-403-message: "This page is only accessible to administrators." # ── Login page ──────────────────────────────────────────── login-title: "Login – TicketSystem Panel" login-heading: "Welcome back" login-sub: "Sign in with your account to continue." login-blocked: "Too many failed attempts. Please wait {seconds} seconds." login-error: "Username or password incorrect." archive-btn-restore: "Restore" archive-btn-delete: "Delete permanently" login-label-user: "Username" login-label-pass: "Password" login-btn: "Sign In" login-footer: "TicketSystem Panel · For Supporters & Admins only" # ── Dashboard ───────────────────────────────────────────── dash-title: "Dashboard" dash-stat-total: "Total Tickets" dash-stat-open: "Open / Active" dash-stat-closed: "Closed" dash-stat-thumbsup: "👍 Ratings" dash-stat-thumbsdown: "👎 Ratings" dash-stat-rating: "Satisfaction" dash-section-recent: "Recent Tickets" dash-section-top: "Top Ticket Creators" dash-section-server: "Tickets per Server" dash-empty: "No open tickets 🎉" dash-col-id: "#" dash-col-player: "Player" dash-col-category: "Category" dash-col-priority: "Priority" dash-col-status: "Status" dash-col-created: "Created" dash-col-server: "Server" dash-col-count: "Tickets" # ── Ticket list ─────────────────────────────────────────── tickets-title: "Tickets" tickets-total: "total" tickets-empty: "No tickets found" tickets-search-ph: "Search…" tickets-col-id: "#" tickets-col-player: "Player" tickets-col-message: "Message" tickets-col-cat: "Category" tickets-col-prio: "Priority" tickets-col-status: "Status" tickets-col-created: "Created" filter-all-status: "All Statuses" filter-open: "Open" filter-claimed: "Claimed" filter-forwarded: "Forwarded" filter-closed: "Closed" filter-archived: "Archived" filter-all-cat: "All Categories" filter-all-prio: "All Priorities" filter-low: "Low" filter-normal: "Normal" filter-high: "High" filter-urgent: "Urgent" # ── Ticket detail ───────────────────────────────────────── detail-not-found: "Ticket not found" detail-back: "← Back" detail-info-creator: "Creator" detail-info-created: "Created" detail-info-claimer: "Assigned to" detail-info-forwarded: "Forwarded to" detail-info-position: "Position" detail-info-rating: "Rating" detail-rating-pos: "👍 Positive" detail-rating-neg: "👎 Negative" detail-section-msg: "Message" detail-section-closecomment: "Close Comment" detail-section-actions: "Actions" detail-section-comments: "Comments" detail-btn-claim: "✅ Claim" detail-btn-forward: "🔀 Forward" detail-btn-close: "🔒 Close" detail-btn-archive: "📦 Archive" detail-ph-forward: "Player name…" detail-ph-comment: "Comment (optional)" detail-ph-newcomment: "Write a comment…" detail-btn-send: "Send" detail-no-comments: "No comments yet." # ── FAQ management ──────────────────────────────────────── faq-title: "FAQ Management" faq-entries-suffix: "Entries" faq-section-cats: "Categories" faq-no-category: "Uncategorized" faq-btn-add: "+ Add FAQ" faq-empty: "No FAQ entries yet." faq-no-cat-opt: "No Category" faq-modal-add-title: "Add FAQ" faq-modal-edit-title: "Edit FAQ" faq-label-question: "Question" faq-label-answer: "Answer" faq-label-category: "Category" faq-ph-question: "Question…" faq-ph-answer: "Answer…" faq-btn-cancel: "Cancel" faq-btn-save: "Save" faq-btn-add-confirm: "Add"