Files
TicketSystem/src/main/java/de/ticketsystem/database/DatabaseManager.java
2026-02-21 00:55:27 +01:00

1100 lines
54 KiB
Java

package de.ticketsystem.database;
import java.io.File;
import java.io.IOException;
import org.bukkit.configuration.file.YamlConfiguration;
import org.json.simple.JSONArray;
import org.json.simple.JSONObject;
import org.json.simple.parser.JSONParser;
import com.zaxxer.hikari.HikariConfig;
import com.zaxxer.hikari.HikariDataSource;
import de.ticketsystem.TicketPlugin;
import de.ticketsystem.model.Ticket;
import de.ticketsystem.model.TicketComment;
import de.ticketsystem.model.TicketPriority;
import de.ticketsystem.model.TicketStatus;
import java.sql.*;
import java.util.ArrayList;
import java.util.List;
import java.util.UUID;
import java.util.logging.Level;
import java.io.FileReader;
import java.io.FileWriter;
import org.bukkit.Bukkit;
public class DatabaseManager {
// ─────────────────────────── Felder ────────────────────────────────────
private final TicketPlugin plugin;
private HikariDataSource dataSource;
private boolean useMySQL;
private boolean useJson;
private File dataFile;
private YamlConfiguration dataConfig;
private JSONArray dataJson;
private String dataFileName;
private String archiveFileName;
// ─────────────────────────── Konstruktoren ─────────────────────────────
public DatabaseManager(TicketPlugin plugin) {
this.plugin = plugin;
this.useMySQL = plugin.getConfig().getBoolean("use-mysql", true);
this.useJson = plugin.getConfig().getBoolean("use-json", false);
if (plugin.isDebug()) plugin.getLogger().info("[DEBUG] DatabaseManager initialisiert. useMySQL=" + useMySQL + ", useJson=" + useJson);
String dataPath = plugin.getConfig().getString("data-file", useJson ? "data.json" : "data.yml");
String archivePath = plugin.getConfig().getString("archive-file", "archive.json");
this.dataFileName = dataPath;
this.archiveFileName = archivePath;
if (!useMySQL) {
if (plugin.isDebug()) plugin.getLogger().info("[DEBUG] Datei-Speicher wird verwendet: " + dataPath);
if (useJson) {
dataFile = resolvePath(dataPath);
if (!dataFile.exists()) {
try {
dataFile.getParentFile().mkdirs();
dataFile.createNewFile();
dataJson = new JSONArray();
} catch (IOException e) { sendError("Konnte " + dataPath + " nicht erstellen: " + e.getMessage()); }
} else {
try {
dataJson = (JSONArray) new JSONParser().parse(new FileReader(dataFile));
} catch (Exception e) { sendError("Konnte " + dataPath + " nicht laden: " + e.getMessage()); dataJson = new JSONArray(); }
}
} else {
dataFile = resolvePath(dataPath);
if (!dataFile.exists()) {
try { dataFile.getParentFile().mkdirs(); dataFile.createNewFile(); }
catch (IOException e) { sendError("Konnte " + dataPath + " nicht erstellen: " + e.getMessage()); }
}
dataConfig = YamlConfiguration.loadConfiguration(dataFile);
}
validateLoadedTickets();
}
}
public DatabaseManager(File dataFile, YamlConfiguration dataConfig) {
this.plugin = null;
this.useMySQL = false;
this.useJson = false;
this.dataFileName = dataFile.getName();
this.archiveFileName = "archive.json";
this.dataFile = dataFile;
this.dataConfig = dataConfig;
validateLoadedTickets();
}
// ─────────────────────────── Hilfsmethoden ─────────────────────────────
private File resolvePath(String path) {
File f = new File(path);
if (f.isAbsolute()) return f;
return new File(plugin != null ? plugin.getDataFolder() : new File("."), path);
}
private void sendError(String msg) {
if (plugin != null) plugin.getLogger().severe(msg);
if (Bukkit.getServer() != null) {
Bukkit.getOnlinePlayers().stream()
.filter(p -> p.hasPermission("ticket.admin"))
.forEach(p -> p.sendMessage("§c[TicketSystem] " + msg));
}
}
// ─────────────────────────── Verbindung ────────────────────────────────
public boolean connect() {
if (useMySQL) {
try {
HikariConfig config = new HikariConfig();
config.setJdbcUrl(String.format(
"jdbc:mysql://%s:%d/%s?useSSL=false&autoReconnect=true&characterEncoding=UTF-8",
plugin.getConfig().getString("mysql.host"),
plugin.getConfig().getInt("mysql.port"),
plugin.getConfig().getString("mysql.database")));
config.setUsername(plugin.getConfig().getString("mysql.username"));
config.setPassword(plugin.getConfig().getString("mysql.password"));
config.setMaximumPoolSize(plugin.getConfig().getInt("mysql.pool-size", 10));
config.setConnectionTimeout(plugin.getConfig().getLong("mysql.connection-timeout", 30000));
config.setPoolName("TicketSystem-Pool");
config.addDataSourceProperty("cachePrepStmts", "true");
config.addDataSourceProperty("prepStmtCacheSize", "250");
config.addDataSourceProperty("prepStmtCacheSqlLimit","2048");
dataSource = new HikariDataSource(config);
createTables();
ensureColumns();
plugin.getLogger().info("MySQL-Verbindung erfolgreich hergestellt.");
return true;
} catch (Exception e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Verbinden mit MySQL: " + e.getMessage(), e);
plugin.getLogger().warning("Weiche auf Datei-Speicherung (data.yml) aus!");
useMySQL = false;
dataFile = new File(plugin.getDataFolder(), "data.yml");
if (!dataFile.exists()) {
try { dataFile.getParentFile().mkdirs(); dataFile.createNewFile(); }
catch (IOException ex) { plugin.getLogger().severe("Konnte data.yml nicht erstellen: " + ex.getMessage()); }
}
dataConfig = YamlConfiguration.loadConfiguration(dataFile);
return true;
}
} else {
plugin.getLogger().info("MySQL deaktiviert. Verwende Datei-Speicherung (data.yml).");
return true;
}
}
public void disconnect() {
if (useMySQL && dataSource != null && !dataSource.isClosed()) {
dataSource.close();
plugin.getLogger().info("MySQL-Verbindung getrennt.");
}
}
private Connection getConnection() throws SQLException { return dataSource.getConnection(); }
// ─────────────────────────── Tabellen erstellen ────────────────────────
private void createTables() {
// Haupt-Tickets-Tabelle
String ticketsSql = """
CREATE TABLE IF NOT EXISTS tickets (
id INT AUTO_INCREMENT PRIMARY KEY,
creator_uuid VARCHAR(36) NOT NULL,
creator_name VARCHAR(16) NOT NULL,
message VARCHAR(255) NOT NULL,
world VARCHAR(64) NOT NULL,
x DOUBLE NOT NULL,
y DOUBLE NOT NULL,
z DOUBLE NOT NULL,
yaw FLOAT NOT NULL DEFAULT 0,
pitch FLOAT NOT NULL DEFAULT 0,
status VARCHAR(16) NOT NULL DEFAULT 'OPEN',
claimer_uuid VARCHAR(36),
claimer_name VARCHAR(16),
forwarded_to_uuid VARCHAR(36),
forwarded_to_name VARCHAR(16),
created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
claimed_at TIMESTAMP NULL,
closed_at TIMESTAMP NULL,
close_comment VARCHAR(500) NULL,
player_deleted BOOLEAN DEFAULT FALSE,
category VARCHAR(16) NOT NULL DEFAULT 'GENERAL',
priority VARCHAR(10) NOT NULL DEFAULT 'NORMAL',
player_rating VARCHAR(16) NULL,
claimer_notified BOOLEAN DEFAULT FALSE
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
""";
// Kommentare-Tabelle
String commentsSql = """
CREATE TABLE IF NOT EXISTS ticket_comments (
id INT AUTO_INCREMENT PRIMARY KEY,
ticket_id INT NOT NULL,
author_uuid VARCHAR(36) NOT NULL,
author_name VARCHAR(16) NOT NULL,
message VARCHAR(500) NOT NULL,
created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
INDEX idx_ticket_id (ticket_id)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
""";
// Blacklist-Tabelle
String blacklistSql = """
CREATE TABLE IF NOT EXISTS ticket_blacklist (
uuid VARCHAR(36) NOT NULL PRIMARY KEY,
player_name VARCHAR(16) NOT NULL,
reason VARCHAR(255) DEFAULT '',
banned_by VARCHAR(16) NOT NULL,
banned_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
""";
// Ausstehende Benachrichtigungen für Offline-Spieler
String notifSql = """
CREATE TABLE IF NOT EXISTS ticket_pending_notifications (
id INT AUTO_INCREMENT PRIMARY KEY,
player_uuid VARCHAR(36) NOT NULL,
message VARCHAR(512) NOT NULL,
created_at TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
INDEX idx_player_uuid (player_uuid)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
""";
try (Connection conn = getConnection(); Statement stmt = conn.createStatement()) {
stmt.execute(ticketsSql);
stmt.execute(commentsSql);
stmt.execute(blacklistSql);
stmt.execute(notifSql);
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Erstellen der Tabellen: " + e.getMessage(), e);
}
}
/**
* Ergänzt fehlende Spalten in bestehenden Datenbanken automatisch.
*/
private void ensureColumns() {
ensureColumn("close_comment", "ALTER TABLE tickets ADD COLUMN close_comment VARCHAR(500) NULL");
ensureColumn("player_deleted", "ALTER TABLE tickets ADD COLUMN player_deleted BOOLEAN DEFAULT FALSE");
ensureColumn("category", "ALTER TABLE tickets ADD COLUMN category VARCHAR(16) NOT NULL DEFAULT 'GENERAL'");
ensureColumn("priority", "ALTER TABLE tickets ADD COLUMN priority VARCHAR(10) NOT NULL DEFAULT 'NORMAL'");
ensureColumn("player_rating", "ALTER TABLE tickets ADD COLUMN player_rating VARCHAR(16) NULL");
ensureColumn("claimer_notified", "ALTER TABLE tickets ADD COLUMN claimer_notified BOOLEAN DEFAULT FALSE");
}
private void ensureColumn(String columnName, String alterSql) {
String checkSql = """
SELECT COUNT(*) FROM information_schema.COLUMNS
WHERE TABLE_SCHEMA = DATABASE()
AND TABLE_NAME = 'tickets'
AND COLUMN_NAME = ?
""";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(checkSql)) {
ps.setString(1, columnName);
ResultSet rs = ps.executeQuery();
if (rs.next() && rs.getInt(1) == 0) {
try (Statement stmt = conn.createStatement()) {
stmt.execute(alterSql);
plugin.getLogger().info("[TicketSystem] Spalte '" + columnName + "' wurde zur Datenbank hinzugefügt.");
}
}
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler bei ensureColumn(" + columnName + "): " + e.getMessage(), e);
}
}
// ─────────────────────────── CRUD Tickets ──────────────────────────────
public int createTicket(Ticket ticket) {
if (useMySQL) {
String sql = """
INSERT INTO tickets (creator_uuid, creator_name, message, world, x, y, z, yaw, pitch, category, priority)
VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
""";
try (Connection conn = getConnection();
PreparedStatement ps = conn.prepareStatement(sql, Statement.RETURN_GENERATED_KEYS)) {
ps.setString(1, ticket.getCreatorUUID().toString());
ps.setString(2, ticket.getCreatorName());
ps.setString(3, ticket.getMessage());
ps.setString(4, ticket.getWorldName());
ps.setDouble(5, ticket.getX());
ps.setDouble(6, ticket.getY());
ps.setDouble(7, ticket.getZ());
ps.setFloat(8, ticket.getYaw());
ps.setFloat(9, ticket.getPitch());
ps.setString(10, ticket.getCategoryKey());
ps.setString(11, ticket.getPriority().name());
ps.executeUpdate();
ResultSet rs = ps.getGeneratedKeys();
if (rs.next()) return rs.getInt(1);
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Erstellen des Tickets: " + e.getMessage(), e);
}
return -1;
} else {
int id = dataConfig.getInt("lastId", 0) + 1;
ticket.setId(id);
dataConfig.set("lastId", id);
dataConfig.set("tickets." + id, ticket);
saveDataConfig();
return id;
}
}
public boolean claimTicket(int ticketId, UUID claimerUUID, String claimerName) {
if (useMySQL) {
String sql = """
UPDATE tickets
SET status = 'CLAIMED', claimer_uuid = ?, claimer_name = ?,
claimed_at = NOW(), player_deleted = FALSE
WHERE id = ? AND status = 'OPEN'
""";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, claimerUUID.toString());
ps.setString(2, claimerName);
ps.setInt(3, ticketId);
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Claimen des Tickets: " + e.getMessage(), e);
}
return false;
} else {
Ticket t = getTicketById(ticketId);
if (t == null || t.getStatus() != TicketStatus.OPEN) return false;
t.setStatus(TicketStatus.CLAIMED);
t.setClaimerUUID(claimerUUID);
t.setClaimerName(claimerName);
t.setClaimedAt(new Timestamp(System.currentTimeMillis()));
t.setPlayerDeleted(false);
dataConfig.set("tickets." + ticketId, t);
saveDataConfig();
return true;
}
}
public boolean closeTicket(int ticketId, String closeComment) {
if (useMySQL) {
String sql = """
UPDATE tickets SET status = 'CLOSED', closed_at = NOW(), close_comment = ?
WHERE id = ? AND status != 'CLOSED'
""";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, closeComment != null ? closeComment : "");
ps.setInt(2, ticketId);
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Schließen des Tickets: " + e.getMessage(), e);
}
return false;
} else {
Ticket t = getTicketById(ticketId);
if (t == null || t.getStatus() == TicketStatus.CLOSED) return false;
t.setStatus(TicketStatus.CLOSED);
t.setClosedAt(new Timestamp(System.currentTimeMillis()));
t.setCloseComment(closeComment != null ? closeComment : "");
dataConfig.set("tickets." + ticketId, t);
saveDataConfig();
return true;
}
}
public boolean markAsPlayerDeleted(int id) {
if (useMySQL) {
String sql = "UPDATE tickets SET player_deleted = TRUE WHERE id = ?";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setInt(1, id);
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Markieren als gelöscht: " + e.getMessage(), e);
}
return false;
} else {
Ticket t = getTicketById(id);
if (t == null) return false;
t.setPlayerDeleted(true);
dataConfig.set("tickets." + id, t);
saveDataConfig();
return true;
}
}
public boolean setTicketPriority(int ticketId, TicketPriority priority) {
if (useMySQL) {
String sql = "UPDATE tickets SET priority = ? WHERE id = ?";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, priority.name());
ps.setInt(2, ticketId);
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Setzen der Priorität: " + e.getMessage(), e);
}
return false;
} else {
Ticket t = getTicketById(ticketId);
if (t == null) return false;
t.setPriority(priority);
dataConfig.set("tickets." + ticketId, t);
saveDataConfig();
return true;
}
}
public boolean deleteTicket(int id) {
if (useMySQL) {
String sql = "DELETE FROM tickets WHERE id = ?";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setInt(1, id);
return ps.executeUpdate() > 0;
} catch (SQLException e) {
sendError("Fehler beim Löschen des Tickets: " + e.getMessage());
}
return false;
} else {
if (!dataConfig.contains("tickets." + id)) return false;
dataConfig.set("tickets." + id, null);
saveDataConfig();
return true;
}
}
public boolean forwardTicket(int ticketId, UUID toUUID, String toName) {
if (useMySQL) {
String sql = """
UPDATE tickets
SET status = 'FORWARDED', forwarded_to_uuid = ?, forwarded_to_name = ?,
player_deleted = FALSE
WHERE id = ? AND status != 'CLOSED'
""";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, toUUID.toString());
ps.setString(2, toName);
ps.setInt(3, ticketId);
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Weiterleiten des Tickets: " + e.getMessage(), e);
}
return false;
} else {
Ticket t = getTicketById(ticketId);
if (t == null || t.getStatus() == TicketStatus.CLOSED) return false;
t.setStatus(TicketStatus.FORWARDED);
t.setForwardedToUUID(toUUID);
t.setForwardedToName(toName);
t.setPlayerDeleted(false);
dataConfig.set("tickets." + ticketId, t);
saveDataConfig();
return true;
}
}
// ─────────────────────────── [NEW] Claim-Benachrichtigung markieren ────
/**
* Setzt claimer_notified = TRUE für ein Ticket (persistiert in DB/Datei).
*/
public void markClaimerNotified(int ticketId) {
if (useMySQL) {
String sql = "UPDATE tickets SET claimer_notified = TRUE WHERE id = ?";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setInt(1, ticketId);
ps.executeUpdate();
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler bei markClaimerNotified: " + e.getMessage(), e);
}
} else {
Ticket t = getTicketById(ticketId);
if (t != null) {
t.setClaimerNotified(true);
dataConfig.set("tickets." + ticketId, t);
saveDataConfig();
}
}
}
// ─────────────────────────── [NEW] Bewertung ───────────────────────────
/**
* Speichert die Bewertung eines Spielers für sein geschlossenes Ticket.
* @param ticketId ID des Tickets
* @param rating "THUMBS_UP" oder "THUMBS_DOWN"
* @return true bei Erfolg
*/
public boolean rateTicket(int ticketId, String rating) {
if (useMySQL) {
String sql = "UPDATE tickets SET player_rating = ? WHERE id = ? AND status = 'CLOSED' AND player_rating IS NULL";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, rating);
ps.setInt(2, ticketId);
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler bei rateTicket: " + e.getMessage(), e);
}
return false;
} else {
Ticket t = getTicketById(ticketId);
if (t == null || t.getStatus() != TicketStatus.CLOSED || t.hasRating()) return false;
t.setPlayerRating(rating);
dataConfig.set("tickets." + ticketId, t);
saveDataConfig();
return true;
}
}
// ─────────────────────────── [NEW] Kommentare ──────────────────────────
/**
* Speichert einen neuen Kommentar/Reply auf ein Ticket.
*/
public boolean addComment(TicketComment comment) {
if (useMySQL) {
String sql = """
INSERT INTO ticket_comments (ticket_id, author_uuid, author_name, message)
VALUES (?, ?, ?, ?)
""";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setInt(1, comment.getTicketId());
ps.setString(2, comment.getAuthorUUID().toString());
ps.setString(3, comment.getAuthorName());
ps.setString(4, comment.getMessage());
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Speichern des Kommentars: " + e.getMessage(), e);
}
return false;
} else {
// YAML: comments.<ticketId>.<index>
int index = dataConfig.getInt("comments." + comment.getTicketId() + ".count", 0);
String base = "comments." + comment.getTicketId() + "." + index + ".";
dataConfig.set(base + "authorUUID", comment.getAuthorUUID().toString());
dataConfig.set(base + "authorName", comment.getAuthorName());
dataConfig.set(base + "message", comment.getMessage());
dataConfig.set(base + "createdAt", comment.getCreatedAt() != null ? comment.getCreatedAt().getTime() : System.currentTimeMillis());
dataConfig.set("comments." + comment.getTicketId() + ".count", index + 1);
saveDataConfig();
return true;
}
}
/**
* Lädt alle Kommentare für ein Ticket, sortiert nach Datum.
*/
public List<TicketComment> getComments(int ticketId) {
List<TicketComment> list = new ArrayList<>();
if (useMySQL) {
String sql = "SELECT * FROM ticket_comments WHERE ticket_id = ? ORDER BY created_at ASC";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setInt(1, ticketId);
ResultSet rs = ps.executeQuery();
while (rs.next()) {
TicketComment c = new TicketComment();
c.setId(rs.getInt("id"));
c.setTicketId(rs.getInt("ticket_id"));
c.setAuthorUUID(UUID.fromString(rs.getString("author_uuid")));
c.setAuthorName(rs.getString("author_name"));
c.setMessage(rs.getString("message"));
c.setCreatedAt(rs.getTimestamp("created_at"));
list.add(c);
}
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Laden der Kommentare: " + e.getMessage(), e);
}
} else {
if (!dataConfig.contains("comments." + ticketId)) return list;
int count = dataConfig.getInt("comments." + ticketId + ".count", 0);
for (int i = 0; i < count; i++) {
String base = "comments." + ticketId + "." + i + ".";
if (!dataConfig.contains(base + "message")) continue;
TicketComment c = new TicketComment();
c.setTicketId(ticketId);
c.setAuthorUUID(UUID.fromString(dataConfig.getString(base + "authorUUID")));
c.setAuthorName(dataConfig.getString(base + "authorName"));
c.setMessage(dataConfig.getString(base + "message"));
long ts = dataConfig.getLong(base + "createdAt", System.currentTimeMillis());
c.setCreatedAt(new Timestamp(ts));
list.add(c);
}
}
return list;
}
// ─────────────────────────── Pending Notifications ────────────────────
/**
* Speichert eine Benachrichtigung für einen offline Spieler.
* Wird beim nächsten Login angezeigt.
*/
public void addPendingNotification(UUID playerUUID, String rawMessage) {
if (useMySQL) {
String sql = "INSERT INTO ticket_pending_notifications (player_uuid, message) VALUES (?, ?)";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, playerUUID.toString());
ps.setString(2, rawMessage);
ps.executeUpdate();
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Speichern der Pending-Notification: " + e.getMessage(), e);
}
} else {
String path = "pending_notifications." + playerUUID;
List<String> existing = dataConfig.getStringList(path);
existing.add(rawMessage);
dataConfig.set(path, existing);
saveDataConfig();
}
}
/**
* Lädt alle ausstehenden Benachrichtigungen für einen Spieler.
*/
public List<String> getPendingNotifications(UUID playerUUID) {
List<String> messages = new ArrayList<>();
if (useMySQL) {
String sql = "SELECT message FROM ticket_pending_notifications WHERE player_uuid = ? ORDER BY created_at ASC";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, playerUUID.toString());
ResultSet rs = ps.executeQuery();
while (rs.next()) messages.add(rs.getString("message"));
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Laden der Pending-Notifications: " + e.getMessage(), e);
}
} else {
messages = dataConfig.getStringList("pending_notifications." + playerUUID);
}
return messages;
}
/**
* Löscht alle ausstehenden Benachrichtigungen eines Spielers nach dem Anzeigen.
*/
public void clearPendingNotifications(UUID playerUUID) {
if (useMySQL) {
String sql = "DELETE FROM ticket_pending_notifications WHERE player_uuid = ?";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, playerUUID.toString());
ps.executeUpdate();
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Löschen der Pending-Notifications: " + e.getMessage(), e);
}
} else {
dataConfig.set("pending_notifications." + playerUUID, null);
saveDataConfig();
}
}
// ─────────────────────────── [NEW] Blacklist ───────────────────────────
public boolean isBlacklisted(UUID uuid) {
if (useMySQL) {
String sql = "SELECT COUNT(*) FROM ticket_blacklist WHERE uuid = ?";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, uuid.toString());
ResultSet rs = ps.executeQuery();
return rs.next() && rs.getInt(1) > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler bei isBlacklisted: " + e.getMessage(), e);
}
return false;
} else {
return dataConfig.contains("blacklist." + uuid.toString());
}
}
public boolean addBlacklist(UUID uuid, String playerName, String reason, String bannedBy) {
if (useMySQL) {
String sql = "INSERT IGNORE INTO ticket_blacklist (uuid, player_name, reason, banned_by) VALUES (?, ?, ?, ?)";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, uuid.toString());
ps.setString(2, playerName);
ps.setString(3, reason != null ? reason : "");
ps.setString(4, bannedBy);
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler bei addBlacklist: " + e.getMessage(), e);
}
return false;
} else {
String base = "blacklist." + uuid.toString() + ".";
dataConfig.set(base + "playerName", playerName);
dataConfig.set(base + "reason", reason != null ? reason : "");
dataConfig.set(base + "bannedBy", bannedBy);
dataConfig.set(base + "bannedAt", System.currentTimeMillis());
saveDataConfig();
return true;
}
}
public boolean removeBlacklist(UUID uuid) {
if (useMySQL) {
String sql = "DELETE FROM ticket_blacklist WHERE uuid = ?";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, uuid.toString());
return ps.executeUpdate() > 0;
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler bei removeBlacklist: " + e.getMessage(), e);
}
return false;
} else {
if (!dataConfig.contains("blacklist." + uuid.toString())) return false;
dataConfig.set("blacklist." + uuid.toString(), null);
saveDataConfig();
return true;
}
}
/** Gibt alle gesperrten Spieler als Liste von String-Arrays {uuid, name, reason, bannedBy} zurück. */
public List<String[]> getBlacklist() {
List<String[]> list = new ArrayList<>();
if (useMySQL) {
String sql = "SELECT uuid, player_name, reason, banned_by, banned_at FROM ticket_blacklist ORDER BY banned_at DESC";
try (Connection conn = getConnection(); Statement stmt = conn.createStatement()) {
ResultSet rs = stmt.executeQuery(sql);
while (rs.next()) {
list.add(new String[]{
rs.getString("uuid"),
rs.getString("player_name"),
rs.getString("reason"),
rs.getString("banned_by"),
rs.getTimestamp("banned_at").toString()
});
}
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler bei getBlacklist: " + e.getMessage(), e);
}
} else {
if (!dataConfig.contains("blacklist")) return list;
for (String uuid : dataConfig.getConfigurationSection("blacklist").getKeys(false)) {
String base = "blacklist." + uuid + ".";
list.add(new String[]{
uuid,
dataConfig.getString(base + "playerName", "?"),
dataConfig.getString(base + "reason", ""),
dataConfig.getString(base + "bannedBy", "?"),
String.valueOf(dataConfig.getLong(base + "bannedAt", 0))
});
}
}
return list;
}
// ─────────────────────────── Abfragen ──────────────────────────────────
public List<Ticket> getTicketsByStatus(TicketStatus... statuses) {
List<Ticket> list = new ArrayList<>();
if (statuses.length == 0) return list;
if (useMySQL) {
StringBuilder ph = new StringBuilder("?");
for (int i = 1; i < statuses.length; i++) ph.append(",?");
String sql = "SELECT * FROM tickets WHERE status IN (" + ph + ") ORDER BY created_at ASC";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
for (int i = 0; i < statuses.length; i++) ps.setString(i + 1, statuses[i].name());
ResultSet rs = ps.executeQuery();
while (rs.next()) list.add(mapRow(rs));
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Abrufen der Tickets: " + e.getMessage(), e);
}
return list;
} else {
if (!dataConfig.contains("tickets")) return list;
for (String key : dataConfig.getConfigurationSection("tickets").getKeys(false)) {
Ticket t = (Ticket) dataConfig.get("tickets." + key);
for (TicketStatus status : statuses) {
if (t != null && t.getStatus() == status) { list.add(t); break; }
}
}
return list;
}
}
public List<Ticket> getAllTickets() {
List<Ticket> list = new ArrayList<>();
if (useMySQL) {
try (Connection conn = getConnection(); Statement stmt = conn.createStatement()) {
ResultSet rs = stmt.executeQuery("SELECT * FROM tickets");
while (rs.next()) list.add(mapRow(rs));
} catch (SQLException e) {
sendError("Fehler beim Abrufen aller Tickets: " + e.getMessage());
}
} else {
if (!dataConfig.contains("tickets")) return list;
for (String key : dataConfig.getConfigurationSection("tickets").getKeys(false)) {
Ticket t = (Ticket) dataConfig.get("tickets." + key);
if (t != null) list.add(t);
}
}
return list;
}
public Ticket getTicketById(int id) {
if (useMySQL) {
String sql = "SELECT * FROM tickets WHERE id = ?";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setInt(1, id);
ResultSet rs = ps.executeQuery();
if (rs.next()) return mapRow(rs);
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Abrufen des Tickets: " + e.getMessage(), e);
}
return null;
} else {
if (dataConfig.contains("tickets." + id)) return (Ticket) dataConfig.get("tickets." + id);
return null;
}
}
public int countOpenTickets() {
if (useMySQL) {
String sql = "SELECT COUNT(*) FROM tickets WHERE status = 'OPEN'";
try (Connection conn = getConnection(); Statement stmt = conn.createStatement()) {
ResultSet rs = stmt.executeQuery(sql);
if (rs.next()) return rs.getInt(1);
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler beim Zählen der Tickets: " + e.getMessage(), e);
}
return 0;
} else {
int count = 0;
if (dataConfig.contains("tickets")) {
for (String key : dataConfig.getConfigurationSection("tickets").getKeys(false)) {
Ticket t = (Ticket) dataConfig.get("tickets." + key);
if (t != null && t.getStatus() == TicketStatus.OPEN) count++;
}
}
return count;
}
}
public int countOpenTicketsByPlayer(UUID uuid) {
if (useMySQL) {
String sql = "SELECT COUNT(*) FROM tickets WHERE creator_uuid = ? AND status IN ('OPEN', 'CLAIMED', 'FORWARDED')";
try (Connection conn = getConnection(); PreparedStatement ps = conn.prepareStatement(sql)) {
ps.setString(1, uuid.toString());
ResultSet rs = ps.executeQuery();
if (rs.next()) return rs.getInt(1);
} catch (SQLException e) {
plugin.getLogger().log(Level.SEVERE, "Fehler: " + e.getMessage(), e);
}
return 0;
} else {
int count = 0;
if (dataConfig.contains("tickets")) {
for (String key : dataConfig.getConfigurationSection("tickets").getKeys(false)) {
Ticket t = (Ticket) dataConfig.get("tickets." + key);
if (t != null && uuid.equals(t.getCreatorUUID())
&& (t.getStatus() == TicketStatus.OPEN
|| t.getStatus() == TicketStatus.CLAIMED
|| t.getStatus() == TicketStatus.FORWARDED)) count++;
}
}
return count;
}
}
// ─────────────────────────── Archivierung ──────────────────────────────
public int archiveClosedTickets() {
List<Ticket> all = getAllTickets();
List<Ticket> toArchive = new ArrayList<>();
for (Ticket t : all) { if (t.getStatus() == TicketStatus.CLOSED) toArchive.add(t); }
if (toArchive.isEmpty()) return 0;
File archiveFile = new File(plugin.getDataFolder(), archiveFileName);
JSONArray arr = new JSONArray();
if (archiveFile.exists()) {
try (FileReader fr = new FileReader(archiveFile)) {
Object parsed = new JSONParser().parse(fr);
if (parsed instanceof JSONArray oldArr) arr.addAll(oldArr);
} catch (Exception ignored) {}
}
for (Ticket t : toArchive) arr.add(ticketToJson(t));
try (FileWriter fw = new FileWriter(archiveFile)) {
fw.write(arr.toJSONString());
} catch (Exception e) { sendError("Fehler beim Archivieren: " + e.getMessage()); return 0; }
int removed = 0;
if (useMySQL) {
try (Connection conn = getConnection();
PreparedStatement ps = conn.prepareStatement("DELETE FROM tickets WHERE id = ?")) {
for (Ticket t : toArchive) { ps.setInt(1, t.getId()); ps.executeUpdate(); removed++; }
} catch (Exception e) { sendError("Fehler beim Entfernen archivierter Tickets: " + e.getMessage()); }
} else {
for (Ticket t : toArchive) { dataConfig.set("tickets." + t.getId(), null); removed++; }
try { dataConfig.save(dataFile); } catch (Exception e) { sendError("Fehler beim Speichern nach Archivierung: " + e.getMessage()); }
}
return removed;
}
// ─────────────────────────── Statistiken ───────────────────────────────
public TicketStats getTicketStats() {
List<Ticket> all = getAllTickets();
int open = 0, claimed = 0, forwarded = 0, closed = 0, thumbsUp = 0, thumbsDown = 0;
java.util.Map<String, Integer> byPlayer = new java.util.HashMap<>();
for (Ticket t : all) {
switch (t.getStatus()) {
case OPEN -> open++;
case CLAIMED -> claimed++;
case FORWARDED -> forwarded++;
case CLOSED -> closed++;
}
if ("THUMBS_UP".equals(t.getPlayerRating())) thumbsUp++;
if ("THUMBS_DOWN".equals(t.getPlayerRating())) thumbsDown++;
byPlayer.merge(t.getCreatorName(), 1, Integer::sum);
}
return new TicketStats(all.size(), open, closed, forwarded, thumbsUp, thumbsDown, byPlayer);
}
public static class TicketStats {
public final int total, open, closed, forwarded, thumbsUp, thumbsDown;
public final java.util.Map<String, Integer> byPlayer;
public TicketStats(int total, int open, int closed, int forwarded,
int thumbsUp, int thumbsDown, java.util.Map<String, Integer> byPlayer) {
this.total = total;
this.open = open;
this.closed = closed;
this.forwarded = forwarded;
this.thumbsUp = thumbsUp;
this.thumbsDown = thumbsDown;
this.byPlayer = byPlayer;
}
}
// ─────────────────────────── Export / Import ───────────────────────────
public int exportTickets(File exportFile) {
List<Ticket> tickets = getAllTickets();
JSONArray arr = new JSONArray();
for (Ticket t : tickets) arr.add(ticketToJson(t));
try (FileWriter fw = new FileWriter(exportFile)) { fw.write(arr.toJSONString()); return tickets.size(); }
catch (IOException e) { sendError("Fehler beim Export: " + e.getMessage()); return 0; }
}
public int importTickets(File importFile) {
int imported = 0;
try (FileReader fr = new FileReader(importFile)) {
JSONArray arr = (JSONArray) new JSONParser().parse(fr);
for (Object o : arr) {
Ticket t = ticketFromJson((JSONObject) o);
if (t != null && createTicket(t) != -1) imported++;
}
} catch (Exception e) { sendError("Fehler beim Import: " + e.getMessage()); }
return imported;
}
// ─────────────────────────── Migration ─────────────────────────────────
public int migrateToMySQL() {
if (useMySQL || dataConfig == null) return 0;
int migrated = 0;
try {
for (String key : dataConfig.getConfigurationSection("tickets").getKeys(false)) {
Ticket t = (Ticket) dataConfig.get("tickets." + key);
if (t != null) { useMySQL = true; int id = createTicket(t); useMySQL = false; if (id != -1) migrated++; }
}
} catch (Exception e) { plugin.getLogger().severe("Fehler bei Migration zu MySQL: " + e.getMessage()); }
return migrated;
}
public int migrateToFile() {
if (!useMySQL) return 0;
int migrated = 0;
try (Connection conn = getConnection(); Statement stmt = conn.createStatement()) {
ResultSet rs = stmt.executeQuery("SELECT * FROM tickets");
while (rs.next()) {
Ticket t = mapRow(rs);
if (t != null) { useMySQL = false; int id = createTicket(t); useMySQL = true; if (id != -1) migrated++; }
}
} catch (Exception e) { plugin.getLogger().severe("Fehler bei Migration zu Datei: " + e.getMessage()); }
return migrated;
}
// ─────────────────────────── Mapping ───────────────────────────────────
private Ticket mapRow(ResultSet rs) throws SQLException {
Ticket t = new Ticket();
t.setId(rs.getInt("id"));
t.setCreatorUUID(UUID.fromString(rs.getString("creator_uuid")));
t.setCreatorName(rs.getString("creator_name"));
t.setMessage(rs.getString("message"));
t.setWorldName(rs.getString("world"));
t.setX(rs.getDouble("x")); t.setY(rs.getDouble("y")); t.setZ(rs.getDouble("z"));
t.setYaw(rs.getFloat("yaw")); t.setPitch(rs.getFloat("pitch"));
t.setStatus(TicketStatus.valueOf(rs.getString("status")));
t.setCreatedAt(rs.getTimestamp("created_at"));
t.setClaimedAt(rs.getTimestamp("claimed_at"));
t.setClosedAt(rs.getTimestamp("closed_at"));
safeReadColumn(rs, "close_comment", v -> t.setCloseComment(v));
safeReadColumn(rs, "claimer_uuid", v -> { t.setClaimerUUID(UUID.fromString(v)); });
safeReadColumn(rs, "claimer_name", v -> t.setClaimerName(v));
safeReadColumn(rs, "forwarded_to_uuid",v -> t.setForwardedToUUID(UUID.fromString(v)));
safeReadColumn(rs, "forwarded_to_name",v -> t.setForwardedToName(v));
try { t.setPlayerDeleted(rs.getBoolean("player_deleted")); } catch (SQLException ignored) {}
try { t.setCategoryKey(rs.getString("category")); } catch (SQLException ignored) {}
try { t.setPriority(TicketPriority.fromString(rs.getString("priority"))); } catch (SQLException ignored) {}
try { t.setPlayerRating(rs.getString("player_rating")); } catch (SQLException ignored) {}
try { t.setClaimerNotified(rs.getBoolean("claimer_notified")); } catch (SQLException ignored) {}
return t;
}
@FunctionalInterface private interface StringConsumer { void accept(String s); }
private void safeReadColumn(ResultSet rs, String col, StringConsumer consumer) {
try { String v = rs.getString(col); if (v != null) consumer.accept(v); } catch (SQLException ignored) {}
}
// ─────────────────────────── JSON-Hilfsmethoden ─────────────────────────
@SuppressWarnings("unchecked")
private JSONObject ticketToJson(Ticket t) {
JSONObject obj = new JSONObject();
obj.put("id", t.getId());
obj.put("creatorUUID", t.getCreatorUUID().toString());
obj.put("creatorName", t.getCreatorName());
obj.put("message", t.getMessage());
obj.put("world", t.getWorldName());
obj.put("x", t.getX()); obj.put("y", t.getY()); obj.put("z", t.getZ());
obj.put("yaw", t.getYaw()); obj.put("pitch", t.getPitch());
obj.put("status", t.getStatus().name());
obj.put("createdAt", t.getCreatedAt() != null ? t.getCreatedAt().getTime() : null);
obj.put("claimedAt", t.getClaimedAt() != null ? t.getClaimedAt().getTime() : null);
obj.put("closedAt", t.getClosedAt() != null ? t.getClosedAt().getTime() : null);
if (t.getClaimerUUID() != null) obj.put("claimerUUID", t.getClaimerUUID().toString());
if (t.getClaimerName() != null) obj.put("claimerName", t.getClaimerName());
if (t.getForwardedToUUID() != null) obj.put("forwardedToUUID", t.getForwardedToUUID().toString());
if (t.getForwardedToName() != null) obj.put("forwardedToName", t.getForwardedToName());
if (t.getCloseComment() != null) obj.put("closeComment", t.getCloseComment());
obj.put("playerDeleted", t.isPlayerDeleted());
obj.put("category", t.getCategoryKey());
obj.put("priority", t.getPriority().name());
if (t.getPlayerRating() != null) obj.put("playerRating", t.getPlayerRating());
obj.put("claimerNotified", t.isClaimerNotified());
return obj;
}
private Ticket ticketFromJson(JSONObject obj) {
try {
Ticket t = new Ticket();
t.setId(((Long) obj.get("id")).intValue());
t.setCreatorUUID(UUID.fromString((String) obj.get("creatorUUID")));
t.setCreatorName((String) obj.get("creatorName"));
t.setMessage((String) obj.get("message"));
t.setWorldName((String) obj.get("world"));
t.setX((Double) obj.get("x")); t.setY((Double) obj.get("y")); t.setZ((Double) obj.get("z"));
t.setYaw(((Double) obj.get("yaw")).floatValue());
t.setPitch(((Double) obj.get("pitch")).floatValue());
t.setStatus(TicketStatus.valueOf((String) obj.get("status")));
if (obj.get("createdAt") != null) t.setCreatedAt(new Timestamp((Long) obj.get("createdAt")));
if (obj.get("claimedAt") != null) t.setClaimedAt(new Timestamp((Long) obj.get("claimedAt")));
if (obj.get("closedAt") != null) t.setClosedAt(new Timestamp((Long) obj.get("closedAt")));
if (obj.get("claimerUUID") != null) t.setClaimerUUID(UUID.fromString((String) obj.get("claimerUUID")));
if (obj.get("claimerName") != null) t.setClaimerName((String) obj.get("claimerName"));
if (obj.get("forwardedToUUID")!= null) t.setForwardedToUUID(UUID.fromString((String) obj.get("forwardedToUUID")));
if (obj.get("forwardedToName")!= null) t.setForwardedToName((String) obj.get("forwardedToName"));
if (obj.get("closeComment") != null) t.setCloseComment((String) obj.get("closeComment"));
if (obj.containsKey("playerDeleted")) t.setPlayerDeleted((Boolean) obj.get("playerDeleted"));
if (obj.containsKey("category")) t.setCategoryKey((String) obj.get("category"));
if (obj.containsKey("priority")) t.setPriority(TicketPriority.fromString((String) obj.get("priority")));
if (obj.containsKey("playerRating")) t.setPlayerRating((String) obj.get("playerRating"));
if (obj.containsKey("claimerNotified"))t.setClaimerNotified((Boolean) obj.get("claimerNotified"));
return t;
} catch (Exception e) {
if (plugin != null) plugin.getLogger().severe("Fehler beim Parsen eines Tickets: " + e.getMessage());
return null;
}
}
// ─────────────────────────── Validierung ───────────────────────────────
private void validateLoadedTickets() {
if (dataConfig == null || !dataConfig.contains("tickets")) return;
int invalid = 0;
for (String key : dataConfig.getConfigurationSection("tickets").getKeys(false)) {
Object obj = dataConfig.get("tickets." + key);
if (!(obj instanceof Ticket t)) { sendError("Ungültiges Ticket-Objekt bei ID: " + key); invalid++; continue; }
if (t.getCreatorUUID() == null || t.getCreatorName() == null || t.getMessage() == null || t.getStatus() == null) {
sendError("Ticket mit fehlenden Pflichtfeldern: ID " + key); invalid++;
}
}
if (invalid > 0) {
String msg = plugin != null
? plugin.formatMessage("messages.validation-warning").replace("{count}", String.valueOf(invalid))
: invalid + " ungültige Tickets beim Laden gefunden.";
sendError(msg);
}
}
// ─────────────────────────── Persistenz-Helper ─────────────────────────
private void saveDataConfig() {
try { dataConfig.save(dataFile); }
catch (IOException e) { if (plugin != null) plugin.getLogger().severe("Fehler beim Speichern von " + dataFileName + ": " + e.getMessage()); }
}
// ─────────────────────────── Backup (Platzhalter) ──────────────────────
private void backupMySQL() {}
private void backupDataFile() {}
}