M_Viper/deskhub
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M_Viper
2026-11-01 11:15:31 +00:00
parent ba32f72275
commit 187b7b5c9e
2 changed files with 37 additions and 2 deletions
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DeskHub-Webseite/cron/check_sla.php
+2 -2
View File
@@ -44,7 +44,7 @@ function run_check_sla(PDO $pdo, bool $verbose = false): array
foreach ($overdue as $t) {
if (!$t['is_overdue']) {
$pdo->prepare('UPDATE tickets SET is_overdue = 1 WHERE id = ?')->execute([$t['id']]);
$pdo->prepare('UPDATE tickets SET is_overdue = 1, updated_at = updated_at WHERE id = ?')->execute([$t['id']]);
ticket_sla_log_overdue($pdo, (int) $t['id'], 'resolution', (string) $t['resolution_due_at']);
log_activity($pdo, $t['id'], null, 'SLA überschritten – Ticket als überfällig markiert');
@@ -65,7 +65,7 @@ function run_check_sla(PDO $pdo, bool $verbose = false): array
foreach ($responseStmt->fetchAll() as $ticket) ticket_sla_log_overdue($pdo, (int) $ticket['id'], 'first_response', (string) $ticket['first_response_due_at']);
// Tickets, die nicht mehr überfällig sind (z.B. weil sie gelöst wurden), zurücksetzen
$pdo->exec("UPDATE tickets SET is_overdue = 0 WHERE status IN ('resolved','closed') AND is_overdue = 1");
$pdo->exec("UPDATE tickets SET is_overdue = 0, updated_at = updated_at WHERE status IN ('resolved','closed') AND is_overdue = 1");
set_setting('cron_check_sla_last_run', $now);
DeskHub-Webseite/database/migrate.php
+35
View File
@@ -1945,6 +1945,41 @@ function run_migrations(PDO $pdo, bool $verbose = false): array
}
}
// Indizes für die Übersicht (letzte Aktivität) und die Ticketliste (Sortierung nach letzter Bearbeitung)
if (!isset($done['php_0068_overview_indexes'])) {
try {
$hasIndex = function (string $table, string $name) use ($pdo): bool {
$rows = $pdo->query($pdo->getAttribute(PDO::ATTR_DRIVER_NAME) === 'sqlite' ? "PRAGMA index_list($table)" : "SHOW INDEX FROM $table")->fetchAll();
foreach ($rows as $r) if ((string) ($r['name'] ?? $r['Key_name'] ?? '') === $name) return true;
return false;
};
if (!$hasIndex('activity_log', 'idx_activity_log_created')) $pdo->exec('CREATE INDEX idx_activity_log_created ON activity_log (created_at)');
if (!$hasIndex('tickets', 'idx_tickets_updated')) $pdo->exec('CREATE INDEX idx_tickets_updated ON tickets (updated_at)');
$pdo->prepare('INSERT INTO schema_migrations (migration) VALUES (?)')->execute(['php_0068_overview_indexes']);
$result['applied']++;
if ($verbose) $result['log'][] = ' [OK] php_0068_overview_indexes';
} catch (Throwable $e) {
$result['errors'][] = 'php_0068_overview_indexes: ' . $e->getMessage();
if ($verbose) $result['log'][] = ' [FAIL] php_0068_overview_indexes - ' . $e->getMessage();
}
}
// Statusseite: Dienste lassen sich als „intern“ markieren (werden geprüft, erscheinen aber nicht auf der öffentlichen Statusseite)
if (!isset($done['php_0069_status_component_internal'])) {
try {
$cols = $pdo->query($pdo->getAttribute(PDO::ATTR_DRIVER_NAME) === 'sqlite' ? 'PRAGMA table_info(status_components)' : 'SHOW COLUMNS FROM status_components')->fetchAll();
$has = false;
foreach ($cols as $col) if (($col['name'] ?? $col['Field'] ?? '') === 'is_internal') $has = true;
if (!$has) $pdo->exec('ALTER TABLE status_components ADD COLUMN is_internal TINYINT NOT NULL DEFAULT 0');
$pdo->prepare('INSERT INTO schema_migrations (migration) VALUES (?)')->execute(['php_0069_status_component_internal']);
$result['applied']++;
if ($verbose) $result['log'][] = ' [OK] php_0069_status_component_internal';
} catch (Throwable $e) {
$result['errors'][] = 'php_0069_status_component_internal: ' . $e->getMessage();
if ($verbose) $result['log'][] = ' [FAIL] php_0069_status_component_internal - ' . $e->getMessage();
}
}
return $result;
}