M_Viper/deskhub
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M_Viper
2026-10-26 21:19:14 +00:00
parent a7aeec1b26
commit 2bc706cb09
6 changed files with 273 additions and 54 deletions
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DeskHub-Webseite/staff/_tickets_list_partial.php
+3 -2
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@@ -39,7 +39,8 @@
<tbody>
<?php foreach ($tickets as $t):
[$label, $color] = status_label($t['status']);
$isOverdue = $t['resolution_due_at'] && strtotime($t['resolution_due_at']) < time() && !in_array($t['status'], ['resolved','closed']);
$isPaused = !empty($t['sla_paused_at']) && ticket_sla_is_paused_status((string) $t['status']);
$isOverdue = !empty($t['is_overdue']) || (!$isPaused && $t['resolution_due_at'] && strtotime($t['resolution_due_at']) < time() && !in_array($t['status'], ['resolved','closed']));
?>
<tr class="<?= $isOverdue ? 'is-overdue' : '' ?>">
<td><input type="checkbox" class="ticket-check" name="ticket_ids[]" value="<?= $t['id'] ?>"></td>
@@ -60,7 +61,7 @@
<td><span class="badge" style="background:<?= $color ?>"><?= e($label) ?></span></td>
<td><?= $t['staff_name'] ? e($t['staff_name']) : '<span class="muted">–</span>' ?></td>
<td class="muted" style="white-space:nowrap" title="Ticket eingegangen"><?= e(format_dt($t['created_at'] ?? null)) ?></td>
<td class="muted"><?= time_until($t['resolution_due_at']) ?></td>
<td class="muted"><?= $isPaused ? 'Pausiert' : time_until($t['resolution_due_at']) ?></td>
</tr>
<?php endforeach; ?>
</tbody>