prepare('SELECT id, subject, department_id FROM tickets WHERE ticket_number = ?'); $stmt->execute([$n]); $t = $stmt->fetch(); if ($t && !staff_can_access_department($staff, (int) $t['department_id'])) $t = false; // Betreff fremder Abteilungen nicht preisgeben echo json_encode($t ? ['id' => $t['id'], 'subject' => $t['subject']] : ['id' => null]);